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Enterprise Mobility: Do you Want a Checklist for Selecting the Right Mobile Device? You got it!

Written by Todd Baggett on September 6, 2024
A warehouse worker in a high-visibility vest uses a handheld device to scan inventory on a shelf.

From faster barcode scanning to easier collaboration, mobility is having a huge impact on enterprise operations for the produce industry. However, choosing the right devices for your specific circumstances is not always easy.

Knowing precisely what you need upfront will ensure your grower, packer-shipper, or distribution business doesn’t commit investment to devices that simply aren’t up to the task at hand.

Before choosing a new device, here is a checklist of 10 key considerations to help ensure you in selecting the right mobile device so that get everything you need for your produce inventory management and traceability goals:

1. Security – Not all devices come with operating systems (OS) that can cope with enterprise security demands. For example, consumer-grade operating systems may have features such as voice and cloud software that undermine corporate privacy and security policies.

2. Training – Will your workers adopt their new technology or use workarounds because it is difficult to use? OS familiarity can play a big role. As does training. But if your devices must be replaced regularly then training costs can soar. The time it takes to create new training, time to complete the course, and hours away from the job all mean extra expense.

3. Battery – Multiple shifts or days spent offsite require devices that can go the distance. Battery power is important. So is the ability to easily swap out batteries with fully charged replacements to prevent any significant downtime.

4. Accessories – Being able to charge a series of devices or batteries together, rather than individually, could reduce the number of power outlets you use. Also, if your devices need to be replaced regularly, remember you will probably need to purchase new cradles and chargers too.

5. WLAN – A strong wireless connection can mean the difference between frustrated workers and faster workflows. Aim for devices that can offer enterprise-grade 5 GHz Wi-Fi without having to invest in extra access points.

6. Scanning – Holdups in simple processes such as bar code scanning can undermine your whole operations. Capturing data quickly is one thing. You may also need devices that can deal with damaged or poorly printed barcodes.

7. Durability – Drops, spills, dust, bad weather—they can all affect your devices. Durable designs that can withstand these adverse conditions will prevent the cost of failed devices and downtime. Check the drop specifications, tumble specifications, and IP sealing rating on the devices you review.

8. Voice – Keeping your people connected is just as much about voice contact as it is about data transfer. Devices that can combine both will cut the need to invest in other comms devices, like walkie-talkies. If you can integrate PBX telephony with Wi-Fi then you can also reduce call charges.

9. Lifecycle – Choosing a device that must be upgraded too often can result in a fleet of mixed-generation devices. This leads to significant training and support complexities, as well as extra capital outlay. In addition, you may find the accessories and chargers for new models are not always backward compatible.

10. Support – Keeping a spare pool can be costly. So, check whether there are support plans that can provide you with quick replacements if devices break or fail. These can cover everything from normal wear and tear through to accidental breakage and should be customizable to suit your operations.

We hope that this is helpful and if you have any questions on choosing new mobile devices, please feel free to call the RedLine Solutions team at 408-562-1700 or email us at sales@redlinesolutions.com.

Why You Should Contact RedLine 
Solutions Today

For 27 years, RedLine Solutions has been the trusted partner in inventory and traceability for fresh produce stakeholders across North America. Serving a myriad of commodities, we tailor solutions to your workflow. Our offerings, from hardware to software, coupled with deep expertise, ensure your produce operations management is in the best hands.

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